Hi folks,
This is my first post so if I've done anything wrong please let me know. I think I'm experiencing quite a unique issue.
I have a Samsung Galaxy Nexus (Maguro) phone on O2-UK.
I'll try and summarise my issue
Currently I cannot make calls or send messages but can use 3g on the device.
When I put my girlfriends EE sim into the phone I can make calls and send texts
When I went to France with my O2 sim I could make calls and send texts
When I put my O2 sim into another device I can make calls and send texts
Whenever I try to make a call it states 'mobile network is unavailable' and when I try to connect to O2-UK in settings it states 'cannot connect at this time. please try again later'. The phone states emergency calls only but on the status bar it looks like it has a network connection and 3g can be used.
I've tried phoning O2 to setup the APN settings
It all started when I upgraded to CM12.1 from CM11. Although I have tried downgrading to the previous version and I am still having the same issue. I've tried wiping everything on the phone numerous times.
Is there anything else I can try, something I can wipe or a setting I can change?
Any help would be much appreciated!
If I can't sort it I'll grudgingly have to buy a new phone which is annoying because it only seems to have an issue with O2 in the UK
This is my first post so if I've done anything wrong please let me know. I think I'm experiencing quite a unique issue.
I have a Samsung Galaxy Nexus (Maguro) phone on O2-UK.
I'll try and summarise my issue
Currently I cannot make calls or send messages but can use 3g on the device.
When I put my girlfriends EE sim into the phone I can make calls and send texts
When I went to France with my O2 sim I could make calls and send texts
When I put my O2 sim into another device I can make calls and send texts
Whenever I try to make a call it states 'mobile network is unavailable' and when I try to connect to O2-UK in settings it states 'cannot connect at this time. please try again later'. The phone states emergency calls only but on the status bar it looks like it has a network connection and 3g can be used.
I've tried phoning O2 to setup the APN settings
It all started when I upgraded to CM12.1 from CM11. Although I have tried downgrading to the previous version and I am still having the same issue. I've tried wiping everything on the phone numerous times.
Is there anything else I can try, something I can wipe or a setting I can change?
Any help would be much appreciated!
If I can't sort it I'll grudgingly have to buy a new phone which is annoying because it only seems to have an issue with O2 in the UK
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