Saturday, May 21, 2016

How to have a text from 2 numbers show as being from 1 contact

I receive text messages from an application at work. The number from the application is a 5-digit "Source ID". I put that 5-digit number in a contact called "WORK APP TEXT", and the text shows as being from that contact.

The problem. The system now sends from two different Source ID's. I added the 2nd number to the WORK APP TEXT contact, but I still get 2 different conversations in my messaging app. I tried to create 2 contacts (one with each of the numbers) and merge them. They both show in the text app with the merged contact name, but still 2 separate conversations.

The time the texts are received are critical as one will be the INITIAL and the second will be the RESOLVED and I really need to see them in one thread.

I'm frustrated I haven't been able to solve this. Please help!! Thanks. :)


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